SaaS platforms

Do you have an idea for software that other businesses would pay to use every month? That is the principle of SaaS (Software as a Service). In Douala, LabSofTouch designs and builds reliable, multi-tenant SaaS platforms, ready to grow, for entrepreneurs and companies in Cameroon and across Africa.

Who is it for?

• Entrepreneurs and startups who want to turn an idea into an online product sold by subscription.
• Software vendors moving from software installed at each customer's site to an online platform.
• Companies that built an effective internal tool and want to offer it to other organisations.
• Networks and federations that want to provide the same platform to all their members.

What we build

• Multi-tenant architecture: each customer has its own space, with isolated and secure data.
• Subscriptions and billing: plans, free trials, renewals and automatic invoices.
• Online payment through Orange Money and MTN Mobile Money, suited to your market.
• Roles and access management: administrators, users, team invitations.
• Admin console to monitor your customers, revenue and platform usage.
• API and mobile apps so your customers can use the service anywhere.

Our method, in six steps

1. Analysis: your market, your target customers and your subscription model.
2. Design: multi-tenant architecture, sign-up flow and mock-ups.
3. Development: a first version focused on the essentials (MVP), so you can launch quickly.
4. Testing: security, data isolation between customers and load testing.
5. Launch: go-live, domain name, transactional emails and monitoring.
6. Growth: new features driven by your customers' feedback.

The technologies we use

We build our SaaS platforms with Laravel, a robust PHP framework that provides solid foundations for security, queues and billing. The mobile apps that come with the platform are built with Flutter, for Android and iOS from a single codebase.

Ready to scale

• Monitoring: alerts on errors or slowdowns, before your customers notice.
• Automatic backups and a recovery plan.
• Security: encryption, protected passwords, audit log and data isolation.
• Performance: an architecture that holds up as your customer base grows.
• Bilingual interface in French and English, to reach all of Central Africa and beyond.

How much does a SaaS platform cost?

The budget depends on the scope of the first version, the subscription model, the payment methods and the integrations. We recommend starting with an MVP to test your market, then investing based on feedback. Present your project in our quote request form: we will send you a detailed proposal.

Why choose LabSofTouch?

• A team based in Douala that knows local payment and usage habits.
• A product mindset: we help you prioritise what matters to your first customers.
• A long-term partner, with a maintenance and evolution offer.
• Security at the heart of the product, backed by our application security expertise.

Frequently asked questions

What is an MVP?

It is a first version of the product, limited to the essential features, that lets you launch fast, test it with real customers and then invest wisely.

Will my customers be able to pay with Mobile Money?

Yes. We integrate payment through Orange Money and MTN Mobile Money, including subscription renewals.

Who owns the platform?

You do. The code, the data and the platform belong to you, and we hand over the technical documentation.