Software development

Off-the-shelf software often forces you to adapt your organisation to the tool. At LabSofTouch, we do the opposite: in Douala, we build custom business software around your processes, for companies and public institutions in Cameroon and Central Africa.

Who is it for?

• Companies still running their business on Excel, paper or WhatsApp, and losing time and information.
• Growing organisations whose current tools can no longer keep up with volume or complexity.
• Public institutions and NGOs that must track cases, beneficiaries or funding reliably.
• Multi-site companies that need centralised information, shared in real time.

What we build

• Management software: sales, purchasing, stock, invoicing, point of sale, human resources.
• Case and workflow management: requests, multi-level approvals, archiving and traceability.
• Management tools: dashboards, reports and consolidated indicators.
• Integrations with your existing tools: ERP, CRM, accounting, banks and payment through Orange Money and MTN Mobile Money.
• Companion mobile apps for field teams, connected to the same software.

Our method, in six steps

1. Analysis: we map your processes with your teams and identify priority gains.
2. Design: software architecture, data model and screen mock-ups.
3. Development: module by module, with regular deliveries you test along the way.
4. Testing: functional, security and performance tests on realistic data.
5. Deployment: migration of your existing data, go-live and user training.
6. Support: help desk, fixes and enhancements at the pace of your business.

The technologies we use

Our software is built with Laravel (PHP), a robust and widely used framework that keeps it maintainable over the long term. The companion mobile apps are built with Flutter, for Android and iOS. The software runs in a standard web browser: nothing to install on your staff's computers.

What is included

• Roles and permissions: everyone only sees what concerns them.
• History and traceability of key actions.
• Data export (Excel, PDF) and regular backups.
• Technical documentation: the software belongs to you, and you stay in control of its code.
• Bilingual interface in French and English when needed.

How much does custom software cost?

The budget depends on the number of modules, the business rules, the integrations and the migration of existing data. We can start with the modules that save you the most time, then add the rest. Describe your needs in our quote request form: we will send you a detailed proposal after discussing it with you.

Why choose LabSofTouch?

• A team based in Douala, available for workshops at your premises.
• A business-first approach: we start from the way you work, not from generic software.
• End-to-end support, from consulting to maintenance.
• Security by design, backed by our application security expertise.

Frequently asked questions

Why custom software rather than an off-the-shelf product?

Custom software fits your processes, integrates with your tools and grows with you, with no per-user licence. We will tell you honestly if an existing product suits your needs better.

Can you import our existing Excel data?

Yes. Data migration is part of the deployment: we clean your data and import it into the new software.

Can the software work across several sites?

Yes. Since it runs online, all your branches work on the same data, in real time.